Frequently Asked Questions

Got questions? We’ve got answers. Here’s everything you need to know about your Bangin’ Peanut Butter, from what’s inside the jar to what happens after you place your order.

ALL ABOUT THE PEANUT BUTTER

What is Bangin’ Peanut Butter?
Bangin’ Peanut Butter is not your average peanut butter. We make dessert-inspired peanut butter loaded with delicious mix-ins like marshmallow creme, chocolate, cookies, cake pieces, candy, pretzels, caramel, sprinkles and more. Every flavor is made to deliver a completely over-the-top peanut butter experience.

Is Bangin’ Peanut Butter smooth or crunchy?
A little bit of both! Our peanut butter base is creamy, but our dessert flavors are loaded with different mix-ins and toppings. Depending on the flavor, you may get crunchy, chewy, gooey and creamy textures all in the same spoonful.

Do I need to stir my peanut butter?
Yes! We highly recommend giving your jar a good stir before digging in. Our flavors are packed with mix-ins, swirls and toppings that can shift or settle during shipping.

And trust us—the mixing is part of the fun.

Why is there oil on top of my peanut butter?
Some natural oil separation is completely normal with peanut butter. Simply give your jar a thorough stir to mix everything back together.

Why don't my toppings look exactly like the picture?
Your jar goes on a little adventure before it reaches you! Toppings, swirls and mix-ins can shift, sink or mix together during shipping.

Warm weather can also cause ingredients such as chocolate, marshmallow creme, frosting or caramel to soften or melt.

It might not arrive looking exactly like its photoshoot—but it'll still taste Bangin’.

Why does my jar look slightly different from another jar?
Our peanut butter is made in small batches and loaded by hand, so no two jars will look exactly alike. The amount and placement of toppings, swirls and mix-ins may vary slightly from jar to jar.

We think that's part of what makes small-batch peanut butter so good.

Where can I find ingredients and nutrition information?
Ingredients, allergen information and nutrition information can be found on each individual product page and/or product label.

What allergens should I be aware of?
All Bangin’ Peanut Butter products contain peanuts and white chocolate. Depending on the flavor, products may also contain milk chocolate, milk, wheat, soy and/or eggs.

Please carefully review the ingredient and allergen information for the specific flavor before ordering if you have a food allergy.

How should I store my peanut butter?
Keep your jar tightly sealed and store it in a cool, dry place away from direct sunlight and excessive heat. Always follow any storage instructions printed on your product label.

If you prefer a thicker, firmer texture, you can also pop your jar in the refrigerator.

Can I eat it straight from the jar?
We'd be disappointed if you didn't.

Bangin’ was made for a spoon, not a sandwich—but we'll let you decide how to eat it.

ORDERING

Where can I order Bangin’ Peanut Butter?
Right here on our website! Available flavors can be purchased directly through our online shop.

Why is a flavor sold out?
We make our peanut butter in small batches, which means flavors can sell out.

Some flavors may also be limited drops or rotate in and out of the lineup. If you see one you really want, we recommend grabbing it while it's available.

Will you release new flavors?
Absolutely. Creating ridiculous new peanut butter flavors is kind of our thing.

Follow us on social media and sign up for our emails to be the first to hear about new drops, restocks and limited-edition flavors.

Can I change my order after placing it?
We start preparing orders as quickly as possible. If you notice a problem with your order, contact us immediately with your order number.

We'll do our best to help, but we can't guarantee that an order can be changed once processing has begun.

I forgot to use my discount code. Can you add it afterward?
Unfortunately, discount codes can't be applied to an order after checkout. Hang onto it and use it on your next Bangin’ order.

SHIPPING

Where do you ship?
We currently ship within the United States.

How much is shipping?
Shipping is calculated based on your order total and displayed at checkout before you complete your purchase.

When will my order ship?
Bangin’ Peanut Butter is made in small batches, so please allow 3-5 days to be prepared and packed before shipment.

You'll receive a shipping confirmation email with tracking information once your order is on its way.

How long will my package take to arrive?
Transit times vary depending on your location and the carrier. Any estimated delivery timeframe begins once your package has been shipped, not when the order is originally placed. Standard USPS shipping times are between 3-5 days once shipped.

Will I receive tracking information?
Yes! Once your order ships, you'll receive a shipping confirmation email containing your tracking information.

What happens if my peanut butter gets warm during shipping?
Peanut butter can get a little messy when it's traveling in warm weather.

Chocolate, marshmallow creme, caramel, frosting and other mix-ins may soften or melt in transit. Let the jar return to room temperature, or refrigerate it for a firmer texture, and give everything a good stir before digging in.

My tracking says delivered, but I don't have my package. What should I do?
First, check around your property, mailbox, front desk or other areas where the carrier may have left the package. Occasionally, carriers also mark packages as delivered shortly before they actually arrive.

If you still can't locate your package, contact the postal service for your zip code.

I entered the wrong shipping address. What do I do?
Contact us as quickly as possible with your order number and the correct address.

If your order hasn't been processed or shipped yet, we'll do our best to update it. Once an order has shipped, we can not redirect it.

RETURNS & ORDER ISSUES

Can I return my peanut butter?
Because Bangin’ Peanut Butter is a food product, we cannot accept returns or exchanges. All food sales are final.

What if my order arrives damaged?
If your order arrives damaged, contact us as soon as possible. Please include your order number and clear photos of the product, packaging and shipping box so we can review what happened.

What if I received the wrong flavor?
Oops. Contact us with your order number and a photo of what you received, and we'll review the order and help make it right.